Shipping & Delivery
We use Australia Post as our shipping provider.
Please note Australia Post are experiencing longer-than-usual delivery times. Record parcel volumes and ongoing COVID-19 restrictions are slowing things down. Click here for more information.
See below estimated delivery times for your location1.
AUSTRALIA
FREE standard shipping on all Australian orders AU$99 and over.
Flat rate of $12.50 for all other orders.
Use the below delivery times to estimate when your item will arrive.
|
State |
Most arrive within |
Allow up to |
|
ACT |
3 business days |
5 business days |
|
NSW |
3 business days |
5 business days |
|
NT |
8 business days |
11+ business days |
|
QLD |
4 business days |
7 business days |
|
SA |
3 business days |
5 business days |
|
TAS |
2 business days |
3 business days |
|
WA |
7 business days |
9 business days |
|
VIC |
3 business days |
5 business days |
NEW ZEALAND
Flat shipping rate of AU$28 for all orders to New Zealand.
|
International |
Most arrive within |
Allow up to |
|
NEW ZEALAND |
6 business days |
12 business days |
It's the responsibility of the customer to check if their order imposes any duties, taxes, or other fees on the items they’re receiving from Australia. Please click here for further information.
Please note that our delivery times are based on the estimated time of arrival from the dispatch date, not the date your order is placed. We aim to dispatch your order within 1-2 business days2.
TRACKING
You'll receive an email with your tracking information once your order has been dispatched.
If your order has not arrived in the estimated time, please refer to the Australia Post website to track the delivery.
If you are unable to track the delivery, please email us at info@thebantumarketplace.com for further assistance.
1 We currently only ship to Australia and New Zealand.
2 Our delivery times are based on business days - Monday to Friday and excludes both Australian and New Zealand public holidays.